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What to Look for in Help Desks

Elementool Inc.

A help desk is a very helpful customer service tool for businesses operating a website online. Doing business online creates a distance between the business and the customer. Customers are not dealing with a person face-to-face anymore. This makes being quick to respond to customer issues very important and that is where a help desk comes in.

Tags : customer service, help desk, helpdesk, customer satisfaction, online help, customer support, support desk, elementool
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Published:  Jan 28, 2008
Length:  1
Type:  White Paper