RSS feed Get our RSS feed

News by Topic

ITIL version 3: What It Means and How IBM Can Help

By: IBM
IBM

For a growing business, it’s increasingly difficult to integrate technological solutions and services to improve service management. So various frameworks have been created to help today’s IT professionals optimize their use of technology in managing IT processes. The third version of the Information Technology Infrastructure Library (ITIL) provides the latest set of process best practices for any service management improvement effort.

Tags : ibm, ibm mi, ibm grm, itil, service management, it management
 Email this page
Published:  Aug 21, 2008
Length:  16
Type:  White Paper