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Rapidly Deploy New Services with Confidence in Service Quality

By: IBM
IBM

To grow your subscriber base, reduce churn and control costs, it is imperative that you achieve and maintain a deep understanding of the customer experience throughout your organization. This white paper highlights IBM Tivoli® Netcool® Service Quality Manager Service Solutions — how it can change the way telecommunications providers are taking new services to market and helping to crystallize.

Tags : ibm, tivoli, voip, iptv, blackberry, service level agreement
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Published:  Nov 13, 2008
Length:  6
Type:  White Paper