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Hosted CRM Buyer's Guide: Learn what a Hosted CRM system can do for you

Tippit, CRM

Today's Customer Relationship Management (CRM) solutions aim to recapture the personalized customer service provided by local mom-and-pop shops of yore – except with high-tech-analytics capabilities, collaborative platforms and automated processes. By gathering information from multiple data sources and storing it in a centralized location, a hosted CRM solution provides a holistic view of a customer in real time. Armed with this insight, a company’s management, sales and service people can better generate leads, target top customers, manage marketing campaigns, drive sales and boost customer satisfaction.

Tags : tippit, marketing, analytics, sales force automation, crm, onyx software, rightnow technologies
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Published:  May 15, 2009
Length:  13
Type:  White Paper