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Reduce Churn Through Enterprise Feedback Management and Predictive Analytics.

By: SPSS
SPSS

Read how Cabelcom recognized the key to tackling churn and was able to identify the point at which customers become dissatisfied with their service.

Tags : spss, cablecom, customer retention, crm, churn rate, reduce churn, predictive analytics, statistics
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Published:  Jun 30, 2009
Length:  3
Type:  White Paper