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Solving the Onsite Spares Inventory Challenge by Reverse-Engineering the Service Chain


Facing increasing customer demands for equipment uptime and rapid service response, many companies servicing critical equipment and machinery are turning to on-customer-site spare parts inventory strategies. To maximize the benefits of this approach, leading companies are 'reverse engineering' their service chains to build restocking plans and manage performance based on parts consumption, not distribution, patterns.

Tags : service chain, supply chain management, scm, efficiency, consumption-based, supply and demand, service business, customer service
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Published:  Aug 21, 2009
Length:  4
Type:  White Paper