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Service Desk Consolidation Insight

BMC ESM

If your enterprise has multiple service desks in different geographies using disparate, disjointed tools and supporting diverse but possibly overlapping constituencies, you may be wasting hundreds of thousands of dollars every year. Service desk consolidation is a proven strategy for eliminating that waste.

Tags : service desk, consolidation, bmc, bmc software, itil, it infrastructure library, service, business service management
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Published:  Jul 17, 2009
Length:  4
Type:  White Paper