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Best Practices for Mid-Market CRM

Soffront

In the decade since customer relationship management (CRM) software first appeared on the market, implementation of the enterprise application suite that helps businesses find new customers, retain existing customers and otherwise increase revenues have gained a reputation as being risky ventures, subject to user rejection, cost overruns, and missed deadlines.

Tags : crm, customer relationship mangement, crm software, crm application, crm app, customer retention, customer satisfaction, lead generation
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Published:  Aug 21, 2009
Length:  5
Type:  White Paper