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Sharing Secrets: Online Insight's Golden Nugget Breakthrough for Relationship Management

Online Insight

This white paper describes Online Insight's vision for the next generation in sales and marketing, driven not by guesstimates about a customer based on ancient demographics and historical purchases, but by up-to-the second needs and preferences measured real-time in a first-hand "collaborative customer conversation."

Tags : marketing, crm, customer relationship management, customer support, customer service, customer interaction, customer experience, csr
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Published:  Dec 12, 2006
Length:  16
Type:  White Paper