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Delivering Real-time Enterprise Information Integration for Unified Access from ESG


The wealth and volume of content and data, including new applications and data sources, cloud computing, SaaS, email, SharePoint and public content, have made information integration more important than ever.  Organizations must constantly think about new ways to connect and enrich all these sources and address the need for real-time data. ESG's Brian Babineau explores new opportunities for generating revenue, improving client satisfaction, streamlining operations and decision making, and controlling costs with unified information access.

Tags : attivio, unified information access, voc, voice of the customer, customer service, crm
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Published:  Apr 07, 2010
Length:  9
Type:  White Paper