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Business Process Management: The Key to ITIL Success

LANDesk

This white paper describes how ITIL implementation can be rendered simpler, faster, more effective and more affordable by combining new service-oriented Business Process Management (BPM) tools with the established functionality of task-oriented IT management software.

Tags : it management, itil, service management, business process management, bpm, it automation, automating it, landesk
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Published:  Feb 12, 2007
Length:  7
Type:  White Paper