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Customer Feedback: Are You Asking The Right Questions?

ZIGZAG Marketing, Inc.

Asking your customers for input on future product direction can be a double- edged sword. If you're not asking the right questions, this process can create more headaches than it cures. Here are a few simple tips that should yield more useful customer feedback.

Tags : customers, feedback, product development, product planning, zigzag, customer relationship management, customer satisfaction, product lifecycle management
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Published:  Feb 13, 2007
Length:  2
Type:  White Paper