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A Customer IP Communications System Roadmap

Interactive Intelligence

Goodbye PBX... all-in-one IP communications systems have become the new trend in the enterprise as well as contact centers. To successfully choose and implement an IP system, the best place to start is with a roadmap - current offerings, justification factors, upcoming solutions, and suggested planning guidelines. Without one, your new system might never move forward. Read more.

Tags : interactive intelligence, customer ip communication, digital pbx, unified communication, voice network, ip data network, contact center solution
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Published:  Jul 21, 2010
Length:  13
Type:  White Paper